Micro-SOS Messaging Support

Get a Microsoft Expert on call ... when you need it!

Sometimes, what you actually need is an answer to your question ... right now. Not next week, later in the month, or after hours and hours of endless scrolling, searching, and dead ends.

Marianne, Thrive's 'Make it Happen' Magician, knows how important it is for you to simply be able to solve your roadblock here and now, and get on with your task and your day! 

Micro-SOS has been designed with exactly this in mind. Here's how it works: 

Marianne - Phone Frame


You get UNLIMITED 1:1 chat via Teams with Marianne for the period of time you choose - 1, 3, or 6 months.

That means you can simply send Marianne, Thrive's resident Microsoft Magician, a message in your private Teams chat, telling her exactly what isn't working, or that you just can't figure out how to do.

Marianne will provide a response - as either a text message, video tutorial, or link to a concise step by step explanation within 24 hours - or sooner (inside normal business hours), so you have the exact answer you need and can keep working without delay!

Not only that, you get lifetime access to the solutions she provides in your chat thread, so you can always come back to the resources and information whenever you need.

This service is PERFECT for you if:

  • you are using Microsoft 365 in your day to day business, but sometimes get stuck and lose time finding the solution
  • you know there's a better way to do what you need to, but you don't have the time (or patience!) to figure it out
  • there are things you avoid doing in Microsoft 365 because you don't have any IT support that you can call on
  • you aren't ready for a full-service membership, but would love the security of knowing you have an expert available if you need it

Get the support you need, when you need it, for all of your Microsoft 365 questions - for as long as you need it for!.

No lock-in contracts - pay for a single month, 3 months, or 6 full months of direct access to Marianne's expertise and insights ... in a totally private space where you can share, learn, and grow.

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