A 12-month, 1:1 systems partnership
For support professionals who are capable, trusted, and carrying more than they should -
and want their work to run with clarity, confidence, and control.
This is not a program or a mastermind.
It's a working partnership designed around the reality of your role.
I want this decision to feel like a deep exhale - a yes you can trust.
I created Thrive by Design because I kept seeing the same patterns show up for capable, committed support professionals.
People who are good at what they do.
People others rely on.
People who hold the work together behind the scenes.
And yet...
The work feels heavier than it should.
Priorities stay reactive.
System gaps mean you're carrying the mental load.
You're busy, but not moving forward in a way that feels deliberate.
Not because you're doing it wrong.
But because the systems you're working inside were never designed to support the reality of your role.
Thrive by Design exists to change that - not by adding more, but by designing the flow properly, over time.
This is for you if...
You'll feel at home inside Thrive by Design if you're a support professional who:
- already carries responsibility and influence - formally or informally
- wants structure without rigidity
- is tired of reacting and ready to work with intention
- knows things could feel easier, but hasn't quite cracked how
- wants systems that support your thinking, not fight it
- values calm confidence over hustle or noise
You don't need to be "behind".
You don't need fixing.
You need a space that supports the way you actually work - and someone who understands the weight you're carrying.
What Thrive by Design is
Thrive by Design is a 12-month one-to-one systems partnership.
It's a deliberate working relationship where we design a calmer, more confident way of working - together - based on the reality of your role, your workload, and the decisions you're responsible for.
This work centres on:
strategic thinking and judgement
practical systems design
regular, intentional check-ins
and the kind of clarity that builds over time, not overnight
This isn't a course to consume.
It's not a membership you disappear into.
And it's not a mastermind
It's an ongoing partnership - where clarity builds month by month, and systems evolve alongside you.
What it's like to work inside Thrive by Design
Thrive by Design is a 12-month, one-to-one systems partnership.
It's designed to support professionals who carry real responsibility - and want their systems, tools, and ways of working to support that role properly.
Here's how the work unfolds.
Monthly Compass Sessions (90 minutes)
Each month we meet for a dedicated 90-minute Compass session.
This is where we step back from the noise and look at what's actually happening in your work - your workload, priorities, systems, and capacity.
Compass sessions are used to:
clarify what matters most right now
identify friction-points or overload early
make grounded decisions about systems and structure
reset direction before things feel messy or reactive
Your next Compass session is booked in advance, as part of each session - not left open-ended.
Optional Refinement Sessions (60 minutes)
When you need additional support, you can book a 60-minute Refinement session - up to one per month, with a maximum of 12 across the year.
These sessions are for:
pressure-testing decisions
refining systems already in motion
realigning when your role or workload shifts
They're not implementation or done-for-you sessions.
They exist to keep momentum steady without overcomplicating things.
Supporting clarity resources
You'll have access to a small library of pre-recorded Clarity sessions insie our shared Teams/SharePoint space.
These are not curriculum or a program to complete.
I'll point you to specific sessions when they're useful - as support for the work we're actively doing together.
What this is NOT
This is not a mastermind.
There are no group calls.
No workshops to keep up with.
No community pressure or group participation.
This is focused, deliberate work - shaped around you.
- YEAR AT A GLANCE -
The Thrive by Design Roadmap
Over the year, we work with a set of systems lenses aligned to the Thrive Roadmap.
These lenses help us understand where friction is coming from and what needs attention - without fixing the wrong things or rushing decisions.
We move through them as they're relevant to your work.
Stage 1 - Get set up
Clarity, capacity, and core systems foundations
Stage 2 - Start with the essentials
Workflow foundations and repeatable processes
Stage 3 - Boost your docs & data game
Documentation, information clarity, and sensible tracking
Stage 4 - Organise your workflow
Refinement, integration, and smoother flow across tools
Stage 5 - Client-friendly experiences
Clear communication, delivery systems, and collaboration
Stage 6 - Stay in action
Capacity, confidence, reflection, and future planning
This isn't a rigid timeline.
We use the lens that fits what you're dealing with right now - and revisit others as needed.
The goal is clarity, not completion.
By the end of the year you will have:
✨ Clear judgement about your role, workload, and priorities
You'll know what matters, what doesn't, and how to plan without overwhelm.
✨ A calm, organised digital workspace
Tools that are clean, connected, and easy to navigate - without relying on memory or mental gymnastics.
✨ Documented workflows and repeatable systems
Less reactivity. Less starting from scratch. More confidence in how things run.
✨ Practical tools that genuinely save time
Systems that reduce mental load, not add to it.
✨ Clearer communication and delivery systems
Less back-and-forth. More ease, trust, and consistency.
✨ A Microsoft 365 ecosystem that works in flow
Your tools supporting each othe - instead of competing for attention.
The biggest shift?
You'll trust your systems - and yourself - to hold, track, and manage the work without constant effort.
The reflections below come from people I've supported across my work - including private clients, programs, and training.
"Maz's knowledge of all things Microsoft 365 is next level"
The content and delivery make it so easy to take in when you're juggling all the things. It's such a relief knowing she's there when I need her.
Debbie - Can Do Admin Services
"Powerful learning moments"
I love the content and shared conversations. Even the questions other members ask turn into powerful learning moments.
Rachel - Connect & Flow WA
"I've learned in a way that makes sense to me"
I've learned so much, in a way that makes sense to me, my business, and the way my team and I work
Debbie - Can Do Admin Services
Investment
Thrive by Design is a 12-month, one-to-one systems partnership.
The pricing reflects the depth of the work, the regularity of our sessions, and the level of focus required on both sides to make this genuinely useful.
This isn't something to dip in and out of.
It's designed to be worked with, over time.
Pricing Options
Annual commitment
(best value)
$7,188
AUD inc GST, paid upfront
(equivalent to $599 per month)
This option is for people who are ready to commit to the full year and want to lock in the best rate.
Quarterly commitment
$1,977
AUD inc GST, per quarter
(equivalent to $659 per month)
This option suits people who prefer to manage cash flow quarterly, while still committing to the full 12-month partnership.
Thrive by Design is not offered month-to-month.
The work relies on continuity, engagement, and momentum over time.
How to join
Because this is one-to-one work, places are limited.
If you're interested, the next step is a conversation - not a checkout.
Use the form below to register your interest, and I'll be in touch to explore whether Thrive by Design is the right fit on both sides.
I BRING A LOT...
... and you need to bring a few things too
I'll bring structure, strategy, systems thinking, and clear guidance - grounded in years of working alongside support professionals who carry real responsibility.
But systems don't build themselves.
For this work to be useful, I need a few things from you too:
✔️ A commitment to showing up: Not perfectly - but consistently
✔️ An open, curious mindset: Some things will be familiar. Others will challenge and stretch you.
✔️ A collaborative approach: This is thinking work we do together, not something I hand over to you
✔️ A willingness to act before things feel finished: Progress matters more than polish here
✔️ Honesty - especially when things feel messy or unclear: That's where the real work happens
You don't need to have it all together when you arrive.
But you do need to be willing to engage with the work, over time.
- YOUR SYSTEMS PARTNER -
Hi, I'm Marianne - but most people call me Maz
I'm the founder of Thrive Admin Services, and for over six years I've worked alongside support professionals, admin leaders, and business owners to help them design calmer, more effective ways of working.
Before that, I spent years inside corporate and government environments - watching capable, commited people struggle not because they lacked skill, but because the systems around them made the work harder than it needed to be.
I've taught thousands of people how to use Microsoft 365 with confidence.
But Thrive by Design goes deeper than tools.
This work is about judgement, structure, and designing systems that actually support the responsibility you carry - not just ticking boxes or keeping things moving.
It's where strategy and real-world work meet - with someone who understands the invisible load you're holding.
How joining Thrive by Design works
Thrive by Design isn't something you rush into - it's not designed to be a "click and commit" decision.
Most people arrive here because something they've seen or read has clicked - and left them wanting their work to feel clearer, steadier, and more intentional.
If that's you, the next step is simple: you let me know you're interested.
From there, I'll be in touch personally, so we can talk through:
what you're navigating right now
what kind of support would actually be useful
and whether Thrive by Design is the right fit at this point
If it is, I'll walk you through next steps and onboarding.
If it's not, I'll tell you honestly - with no pressure and no awkward follow-ups.
Either way, you leave the conversation with more clarity than you started with.
___MESSAGE___
___MESSAGE___