Strategic systems. Steady momentum. A business (or workload) that finally feels under control.
For support pros who want clarity, structure, and a calmer way of working
- without burning out trying to hold everything together.
I want this decision to feel like a deep exhale - a YES you can trust.
I created the Thrive by Design Mastermind because I kept seeing the same challenges show up for support pros, again and again - whether they were employed, self-employed, or somewhere in between.
The constant juggle that stretches you thin.
The unclear priorities that make every day feel reactive.
The systems gaps that leave you carrying the mental load.
The overthinking that keeps you stuck instead of moving forward.
Over the next 12 months, we're going to bring all of the pieces together.
Each month, you'll know exactly what to focus on to create calm, clarity, and momentum in the way you work.
You'll have structure, strategy, and the support to actually follow through.
I want you thinking about capacity, not chaos.
Confidence, not second-guessing.
Ease, not "I'm just trying to keep up."
You'll have coaching, deep-dive workshops, office hours, and a community space where I'm right there with you - guiding, troubleshooting, and helping you build systems that stick.
This is for support professionals who want to work smarter, feel more in control, and build a way of working that's sustainable, spacious, and genuinely supportive.
Get started with the
Thrive by Design Mastermind
NOW!
FOUNDING MEMBER BONUS (until 19 December):
Join either level of membership and receive a seat at your choice of a
Thrive in a Day 2026 session ($997 value)
Thrive by Design Founding Member
Your monthly systems strategy & support container
$397
/month
($200 deposit today, payments start 5 Jan)
- OR -
$3,970
/year
($200 deposit today, balance due 5 Jan)
WHAT'S INCLUDED:
- 12 months of systems strategy + support
- Monthly Compass Calls (group coaching)
- Monthly Deep-Dive workshop
- Monthly Office Hours
- Accountability + implementation threads to take action
- Private Teams community
- Growing Systems Vault (templates, resources + more)
Thrive by Design VIP Founding Member
More personalised support, clarity & access every month
$697
/month
($200 deposit today, payments start 5 Jan)
- OR -
$6,970
/year
($200 deposit today, payments start 5 Jan)
WHAT'S INCLUDED:
Everything in Thrive by Design PLUS:
- Quarterly 1:1 Strategy Session with Marianne
- Personalised systems review (2 x per year)
- Priority Teams chat access (Mon-Fri)
- VIP implementation support
Pay $200 deposit today to secure your spot.
Choose from 12 monthly payments or pay in full and get 2 months free!
Deposit payment deducted from first instalment on 5 Jan 2026.
Why I created this
mastermind for you.
I've worked with thousands of support professionals, admin leaders, and business owners - and I know exactly how easy it is to get stuck. You're brilliant at what youdo, but the workload keeps expanding. You're juggling priorities, reacting to fires, and trying to keep a whole organisation (or client roster) moving... while wondering if you're actually making progress.
And you're ready for things to finally feel manageable again.
That's why I created the Thrive by Design Mastermind.
Because I saw the same patterns showing up over and over:
Systems that were never properly set up
Processes that lived in people's heads, not in tools
Workdays controlled by other people's urgency
The constant mental load of "I should know how to do this better"
The pressure to keep everything afloat without dropping a single ball
The reason this mastermind works is simple.
It brings together the four essential ingredients for sustainable, confident, spacious work:
Clarity - so you always know what to focus on next
Practical systems - so you can work smarter, not harder
Confidence - so you can back your decisions without second-guessing
Support - so you never feel like you're doing it alone
Over 12 months, we'll build - together - a way of working that genuinely supports you.
Systems that remove friction.
Processes that make sense.
Tools that reduce overwhelm instead of adding to it.
Each month focuses on one key area of how you work - manging tasks, communication, planning, prioritising, automation, structuring your workload - in order to create the kind of calm, organised operating rhythm you've been craving.
This mastermind isn't about doing more.
It's about finally doing things in a way that feels clear, sustainable, and under control.
MAKE 2026 THE YEAR YOUR WORKLOAD FEELS LIGHTER, NOT HEAVIER.
"Maz's knowledge of all things Microsoft 365 is next level"
The content and delivery make it so easy to take in when you're juggling all the things. It's such a relief knowing she's there when I need her.
Debbie - Can Do Admin Services
"Powerful learning moments"
I love the content and shared conversations. Even the questions other members ask turn into powerful learning moments.
Rachel - Connect & Flow WA
"I've learned in a way that makes sense to me"
I've learned so much, in a way that makes sense to me, my business, and the way my team and I work
Debbie - Can Do Admin Services
Get started with the
Thrive by Design Mastermind
NOW!
What you'll experience inside Thrive by Design
Monthly Compass Calls
Strategic coaching to help you prioritise, plan, and make confident decisions about your workload, clients, projects, and systems. These calls keep you clear, grounded, and moving forward with intention.
Monthly Deep-Dive Workshops
Each month we unpack one key systems topic - from workflow design to documentation, automation foundations, client delivery, communication, or organisation. Practical, real-world training you can apply immediately.
Monthly Office Hours
Bring your questions, challenges, screenshares, or "I'm stuck" moments. This is where we troubleshoot together, simplify messy processes, and get you unstuck fast.
A Structured 12-Month Systems Roadmap
Across the year, we build our systems layer by layer: clarity → organisation → workflow → documentation → delivery → automation → capacity → refinement. By December, you'll have a foundation that makes your work feel lighter and far more manageable.
Monthly Implementation Threads
Small, guided action steps every month. These threads keep you accountable, supported, and actually doing the work - not just thinking about it.
A Supportive, Quiet Community (no noise)
A private Microsoft Teams space where you'll find encouragement, guidance, and the kind of professional conversations that help you feel connected - without overwhelm or endless notifications.
Access to the Systems Vault
Templates, checklists, walkthroughs, workflows, and systems resources you can use and adapt across your business or role. New resources added regularly.
Get started with the
Thrive by Design Mastermind
NOW!
- YEAR AT A GLANCE -
The 2026 Thrive by Design Roadmap
Every month you'll build more clarity and stronger systems - with one clear focus and a practical outcome you can build into your own workflow... and actually use.
STAGE 1 - Get Set Up
📅
January - Clarity, Capacity & Core Setup
Clarity: What's on your plate, what's draining capacity, and where your bottlenecks really are.
Outcome: A clear snapshot o fyour workload + your core Microsoft 365 workspace setup (Teams, OneDrive, Outlook, Planner) to support you.
📅
February - Planning, Priorities & Work Rhythms
Clarity: What truly matters each week and how to plan in a way that feels achievable.
Outcome: A weekly rhythm, planning cadence, and priority systesm that keeps you focused and consistent.
STAGE 2 - Start with the Essentials
📅
March - Workflow Foundations
Clarity: Understanding how your work moves from start to finish (and how you wish it did).
Outcome: Clear, documented workflows that reduce reactivitiy, prevent missed steps, and give structure to the day.
📅
April - Tools, Templates & Repeatability
Clarity: Identify the tasks you repeat and what slows you down.
Outcome: Templates, checklists, and repeatable processes that remove decision fatigue and bring consistency.
STAGE 3 - Boost your Docs & Data Game
📅
May - Documentation & Information
Clarity: Knowing what information matters, where it should live, and how it should be accessed.
Outcome: Clean, intuitive file structures + documented processes that make yoru work easier to manage and share.
📅
June - Data, Tracking & Basic Automation
Clarity: Understanding what's worth tracking and what can be automated safely.
Outcome: Simple tracking systems + beginner-friendly Power Automate flows that save time and reduce manual admin.
STAGE 4 - Organise your workflow
📅
July - Mid-Year Reset & System Refinement
Clarity: What's working in your systems, what's not, and what needs adjusting.
Outcome: Refined workflows and cleaner tools that feel aligned with how you now work.
📅
August - Integration & Flow
Clarity: Where your tools need to talk to each other to avoid double-handling.
Outcome: A connected Microsoft 365 ecosystem (Teams, Planner, Outlook, SharePoint) that flows smoothly.
STAGE 5 - Client-Friendly Experiences
📅
September - Comms & Delivery Systems
Clarity: What clients/teams need from you - and where communication breaks down.
Outcome: Clear, repeatable delivery systems that reduce back-and-forth and increase confidence in your work.
📅
October - Collaboration & Shared Spaces
Clarity: How others interact with you and your systems.
Outcome: Beautiful, structured shared spaces (Teams/SharePoint) that improve visibility, collaboration, and ease.
STAGE 6 - Stay in Action
📅
November - Capacity, Confidence & Scaling
Clarity: Your strengths, constraints, and realistic capacity.
Outcome: Systems that create room, not clutter - plus the confidence to adapt them as your role or business evolves.
📅
December - Reflect, Refine & Future Planning
Clarity: What you've achieved, and what matters next.
Outcome: A clear, calm plan for 2027 and beyond, with refined systems and renewed clarity.
By the end of the year you will have:
✨ Clarity about your role, workload, priorities and capacity
You'll finally know what matters, what doesn't, and how to plan in a way that feels achievable - not stressful.
✨ A calm, organised digital workspace that supports you
Your Teams, Planner, Outlook, OneDrive, SharePoint and more will be set up in a way that's clean, connected, and easy to navigate.
✨ Documented workflows and repeatable systems
No more reactivity. No more starting from scratch. You'll have structure that reduces mental load and increases confidence.
✨ Templates, checklists and tools that save hours each week
Systems that truly work - not pretty theory. You'll feel lighter because you're not reinventing the wheel constantly.
✨ Stronger communication and delivery systems
Less back-and-forth, fewer misunderstandings, and smoother collaboration with clients, managers or teams.
✨ A connected, integrated Microsoft 365 ecosystem
Your tools will finally talk to each other - making your work flow instead of fight you.
✨ Simple automations that make life easier
You'll have time-saving flows in place that reduce manual admin without overwhelm or complexity.
✨ A sustainable way to work - with confidence you can feel
The biggest transformation? You'll trust your systems, your structure, and your ability to stay in control... no matter how busy the year gets.
Choose how to join Thrive by Design
Every support professional comes in with different responsiblities, capacity, and the level of support they need. That's why there are two ways to join the mastermind in 2026.
Thrive by Design (core experience)
Perfect if you want the full 12-month roadmap, monthly Compass Calls, deep-dive workshops, office hours, action threads, and supportive community - without needing the extra personal access or private sessions.
This is everything you need to build clarity, confidence, and a calm, sustainable way of working.
Thrive by Design VIP (the highest level of support)
Designed for support pros who want deeper access, personalised guidance, and more direct partnership throughout the year.
VIP includes everything in the core mastermind plus private quarterly strategy sessions, Teams chat access to Marianne for high-touch support, and 2 x in-person business retreat days across the year. Limited to 5 spots in 2026.
Scroll down to compare what's included in each tier - and choose the support level that feels right for you
FOUNDING MEMBER BONUS (until 19 December):
Join either level of membership and receive a seat at your choice of a
Thrive in a Day 2026 session ($997 value)
Thrive by Design Founding Member
Your monthly systems strategy & support container
$397
/month
($200 deposit today, payments start 5 Jan)
- OR -
$3,970
/year
($200 deposit today, balance due 5 Jan)
WHAT'S INCLUDED:
- 12 months of systems strategy + support
- Monthly Compass Calls (group coaching)
- Monthly Deep-Dive workshop
- Monthly Office Hours
- Accountability + implementation threads to take action
- Private Teams community
- Growing Systems Vault (templates, resources + more)
Thrive by Design VIP Founding Member
More personalised support, clarity & access every month
$697
/month
($200 deposit today, payments start 5 Jan)
- OR -
$6,970
/year
($200 deposit today, payments start 5 Jan)
WHAT'S INCLUDED:
Everything in Thrive by Design PLUS:
- Quarterly 1:1 Strategy Session with Marianne
- Personalised systems review (2 x per year)
- Priority Teams chat access (Mon-Fri)
- VIP implementation support
Pay $200 deposit today to secure your spot.
Choose from 12 monthly payments or pay in full and get 2 months free!
Deposit payment deducted from first instalment on 5 Jan 2026.
The total value inside Thrive by Design is well over $12,000.
You won't pay anywhere near that.
I BRING A LOT...
... but you need to bring a few things too
I'll give you everything you need to build clarity, confidence and sustainable systems: strategy, guidance, coaching, templates, tools, support, structure, and a roadmap that truly makes sense.
But - you and I both know systems don't magically build themselves.
So here's what I need from you:
✔️ A willingness to show up:
Not perfectly. Not every time. Just consistently enough that the work can work.
✔️ An open mind:
Some of what we cover will feel familiar. Some will be brand new. Stay curious.
✔️ A collaborative attitude:
You don't need to have all the answers. This is a space where we build together.
✔️ A willingness to take imperfect action:
Systems grow through small steps, not giant leaps. Progress beats perfection is definitely the mantra here - because it's how we learn and refine.
✔️ Honesty - especially when things feel messy:
You do NOT need to pretend everything is polished and together. This mastermind supports you through the clarity and the chaos.
I'm here to walk you throug hboth the exciting wins and the challenging weeks - because the transformation happens when we stay in the room together.
Let's set you up for a calmer, clearer, more confident 2026.
Your seat at the table is waiting.
Get started with the
Thrive by Design Mastermind
NOW!
- YOUR MASTERMIND COACH -
Hi, I'm Marianne - but most people call me Maz
In case we haven't met, I'm the founder of Thrive Admin Services - and for 6 years I've been helping admin professionals, small business owners, and support teams create calm from chaose using systems that just make sense.
Before that, I spent years inside corporate and government environments, working alongside leaders and teams who were overwhelmed, overstretched, and constantly reacting to the latest panic. Those years taught me something important:
Even the most capable people struggle when their systems aren't supporting them.
Since launching Thrive, I've taught thousands of people how to use Microsoft 365 with confidence, build structure into their work, reduce overwhelm, and finally feel back in control. Inside my programs, workshops, memberships and private mentoring, I've seen the same transformation again and again:
When you have systems and clarity, everything in your work feels lighter.
I created Thrive by Design because so many support professionals were asking for a deeper level of guidance - not just classes, not just tips, but a structured path - personalised coaching and a space to build systems with support, instead of going it alone.
This mastermind is the most intimate, intentional, and supportive way to work with me. It's where strategy, structure and real-world implementation meet. And it's where you'll have a mentor who understands how your role truly works - the invisible load, the expectations, the moving pieces, and the "how do I hold all of this?" moments.
Thrive by Design isn't just about the calls or the roadmap - it's about stepping into a calmer, more confident way of working, with a community that genuinely gets it.
I'd love to support you for across the next 12 months, as you build systems you trust, clarity you can feel, and a work life that no longer runs you ragged. Let's design the year you've been craving - one that feels lighter, clearer, and far more manageable.
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