Strategic systems. Steady momentum. A way of working that finally feels under control.
For support pros who want clarity, structure, and a calmer way of working
- without burning out trying to hold everything together.
I want this decision to feel like a deep exhale - a yes you can trust.
I created Thrive by Design because I kept seeing the same patterns show up - again and again - for capable, committed support professionals.
People who are brilliant at what they do.
People others rely on.
People who hold the work together behind the scenes.
And yet...
The constant juggling stretches you thin.
Priorities feel unclear or reactive.
Systems gaps leave you carrying the mental load.
Overthinking keeps you busy - but not always moving forward.
Not because you're doing it wrong.
But because your systems were never designed to truly support you.
Over the next 12 months, Thrive by Design brings the pieces together - calmly, intentionally, and in a way that sticks.
This isn't about doing more.
It's about working in a way that feels clear, grounded, and sustainable.
This is for you if...
You'll feel at home inside Thrive by Design if you're a support professional who:
- wants structure without rigidity
- is tired of reacting and ready to work with intention
- knows things could feel easier - but hasn't quite cracked how
- wants systems that support your thinking, not fight it
- values calm confident over hustle or noise
You don't need to be "behind".
You don't need fixing.
You just need a space that supports the way you really work.
What Thrive by Design is
Thrive by Design is a 12-month systems mastermind - a strategic, supportive container where we design a calmer, more confident way of working together.
It combines:
Strategic coaching
Practical systems thinking
Real-world implementation
Quiet accountability
And a community that genuinely understands the work you do
This isn't a course to consume.
It's not a membership you disappear into.
It's an ongoing partnership - where clarity builds month by month, and systems evolve alongside you.
"Maz's knowledge of all things Microsoft 365 is next level"
The content and delivery make it so easy to take in when you're juggling all the things. It's such a relief knowing she's there when I need her.
Debbie - Can Do Admin Services
"Powerful learning moments"
I love the content and shared conversations. Even the questions other members ask turn into powerful learning moments.
Rachel - Connect & Flow WA
"I've learned in a way that makes sense to me"
I've learned so much, in a way that makes sense to me, my business, and the way my team and I work
Debbie - Can Do Admin Services
What you'll experience inside Thrive by Design
Monthly Compass Calls
Strategic 1:1 coaching to help you prioritise, plan, and make confident decisions about your workload, clients, projects, and systems - so you're always clear on what matters next.
Monthly Deep-Dive Workshops
Each month we focus on one key systems theme - from workflow design to documentation, communication, automation foundations, and delivery systems. Practical, real-world, and immediately usable.
unpack one key systems topic - from workflow design to documentation, automation foundations, client delivery, communication, or organisation. Practical, real-world training you can apply immediately.
Monthly Refinement sessions
Dedicated 1:1 hands-on sessins where we actively design and build your systems together. This is collaborative work time - mapping workflows, shaping structures, and refining how everything fits together as your role or business evolves.
A Structured 12-Month Systems Roadmap
We build our systems layer by layer: clarity → organisation → workflow → documentation → delivery → refinement - so nothing fels rushed or overwhelming.
Implementation and accountability threads
Small, guided action steps each month to help you actually do the work - not just think about it.
A quite, supportive community
A private Microsoft Teams space designed for encouragement, professional conversation, and grounded support - without constant pressure or noise.
Access to the Systems Vault
Templates, checklists, walkthroughs, and resources you can adapt across your role or business, with new resources added as we go.
- YEAR AT A GLANCE -
The Thrive by Design Roadmap
Every month has one clear focus and one practical outcome - so progress feels steady, not stressful.
Stage 1 - Get set up
Clarity, capacity, and core systems foundations
Stage 2 - Start with the essentials
Workflow foundations and repeatable processes
Stage 3 - Boost your docs & data game
Documentation, information clarity, and sensible tracking
Stage 4 - Organise your workflow
Refinement, integration, and smoother flow across tools
Stage 5 - Client-friendly experiences
Clear communication, delivery systems, and collaboration
Stage 6 - Stay in action
Capacity, confidence, reflection, and future planning
By the end of the year you will have:
✨ Clarity about your role, workload, priorities and capacity
You'll know what matters, what doesn't, and how to plan without overwhelm.
✨ A calm, organised digital workspace
Tools that are clean, connected, and easy to navigate.
✨ Documented workflows and repeatable systems
Less reactivity. Less starting from scratch. More confidence.
✨ Templates and tools that save hours each week
Practical systems that genuinely reduce mental load.
✨ Clearer communication and delivery systems
Less back-and-forth. More ease and trust.
✨ A connected Microsoft 365 ecosystem
Your tools finally working together in flow - instead of ganging up on you.
✨ Simple, supportive automations
Time-saving flows in place that make admin lighter, not more complex.
The biggest transformation?
You'll trust your systems - and yourself - to hold, track, and manage the work.
This mastermind isn't about doing more
It's about doing things in a way that feels lighter, clearer, and more manageable.
Not perfect.
Not polished.
Just grounded, supportive, and real.
I BRING A LOT...
... and you need to bring a few things too
I'll give you strategy, structure, guidance, tools, templates, and support.
But - you and I both know systems don't magically build themselves.
What I need from you is
✔️ A willingness to show up: Not perfectly, just consistently
✔️ An open mind: Some things will feel familiar, others brand new - stay curious
✔️ A collaborative attitude: We build this together
✔️ A willingness to take imperfect action: Progress beats perfection is definitely the mantra here
✔️ Honesty - especially when things feel messy:
You don't need to have it all together here.
That's the point.
- YOUR MASTERMIND COACH -
Hi, I'm Marianne - but most people call me Maz
In case we haven't met, I'm the founder of Thrive Admin Services - and for over six years I've worked alongside support professionals, admin leaders, and business owners to help them create calm through systems that actually make sense.
Before that, I spent years inside corporate and government environments - watching capable people struggle not because they lacked skill, but because their systems weren't support them and the important work they were doing.
I've taught thousands of people how to use Microsoft 365 with confidence.
But Thrive by Design goes deeper than tools.
This is the space where strategy, structure, and real-world implementation meet - with someone who understands the invisible load you carry.
How joining Thrive by Design works
Thrive by Design isn't something you rush into - it's not designed to be a "click and commit" decision.
Most people arrive here because something they've seen from me elsewhere has clicked... and left them with a feeling of finally wanting things to be clearer.
If that's you, the next step is simple: You let me know you're interested.
From there, I'll be in touch directly so we can walk things through - what you're navigating right now, what suport would be most useful, and whether Thrive by Design is the right container for you at this point.
If it's a good fit, I'll walk you through next steps and onboarding.
If it's not, I'll tell you honestly - with no pressure and no awkward follow-ups.
Either way, you leave our encounter with more clarity than you started with.
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